The Caring Technology Company 612.235.4895

Synced, Virus-Free Property Management IT

Jackson Property Management found solutions to several IT Maintenance & Support problems by partnering with Tech Guru’s IT Project Management team on a variety of projects including, integrated email, a firewall and a IT server upgrade.

Challenges

  • Email system did not sync with mobile devices
  • Frequent virus infections
  • HVAC management system issues

The Solution

Hosted Exchange Keep Everyone on the Same Page

  • Tech Guru performed a white-glove email migration and configured smartphones to connect to the service consistent with what the home office was using
  • Mail, calendar, contacts, and tasks are now synchronized continuously between multiple devices.
  • Outlook Web Access provides a near Outlook experience with access to the same information as the desktop version of Outlook

Enhanced Firewall Security Keeps Computers Running Smoothly

  • Tech Guru put advanced internet access controls in place to prevent viruses from even being downloaded in the first place
  • The firewall is managed and monitored on an ongoing basis to protect from emerging threats
  • User productivity has improved and virus infections from internet sources have been eliminated

Premise Server Keeps the Building Cool

  • Tech Guru coordinated directly with HVAC software vendor to ensure a smooth transition to the new server
  • The server is monitored around the clock to ensure that building temperatures are regulated properly
  • Regular backups and a disaster recovery plan provide peace of mind

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