Challenges
- Server with database & email is old and failing
- Internal IT support person left the company
- Computers were not up-to-date
- Downtime was the norm
IT Services Utilized by Big Ink
The Solution
Google Apps Brings Productivity Enhancements
- Tech Guru performed a white-glove email migration. In the end, Big Ink employees got to keep their email addresses, all their mail, calendars, and contacts.
- While there was a learning curve, everyone is pleasantly surprised with the productivity boost with Google Apps
- The included Google Apps training was very much appreciated and eased the transition
- They would not go back to Exchange
Dropbox for Business: File Sharing Without a File Server
- Dropbox provides anywhere, anytime access to files and is a backup system at the same time
- The transition off the server and onto Dropbox was smooth and uneventful. Thereʼs nothing new to learn and everything looks and works the way it used to.
- Now that all files are on Dropbox, it is easy to restore deleted files and previous versions without IT involvement
Virtual Cloud Server: Simple Business Continuity
- CEO Tom Trutna decided heʼd rather leave server hosting and management to the professionals and replace his aging server with a virtual cloud server
- Tom takes comfort in knowing that in the event of a disaster, he can access his data and run his business from anywhere
- The server is backed-up nightly and is in a completely redundant, fault-tolerant hosting environment
Proactive IT Maintenance & Computer Support Services Keep Problems from Effecting Productivity
- Computer preventative maintenance is performed in the background, automatically
- Tech Guru is able to detect and remedy problems before they caused downtime
- Users need not waste time installing updates on their own computers
Posted in Case Studies