The Caring Technology Company 612.235.4895

Efficient & Empowered Nonprofit Technology

Juel Fairbanks’ Executive Director Jan Lindstrom sought a technology service provider to make technology work more efficiently and empower her staff. She accomplished those objectives by engaging Tech Guru.

Challenges

  • Unresponsive technology service provider
  • Unreliable network connections & aging phone system
  • Despite having mostly new computers, slow application performance
  • Inability so share calendars

Solutions

Tech Guru Service Desk Delivers Consistent Responsiveness

  • To deliver on their mission, staff need to be working with their clients, not dealing with technology problems
  • Staff gets the help they need when they need it and most issues are resolved remotely.
  • The service desk staff coordinates services from other technology vendors instead of pointing fingers.

New Network Wiring & IP Phone System

  • Many of the performance issues had to do with old computer wiring
  • Where others had provided temporary quick fixes, Tech Guru delivered all new network cables to every location which dramatically improved network and Internet performance.
  • The new IP phone system enables seamless connectivity between the four sites.

Cloud Hosted Exchange Enhances Productivity & Collaboration

  • Jan was used to being able to collaborate with her staff by sharing calendars
  • We delivered a Cloud Hosted Exchange platform to enable staff to share information more easily with others
  • By having email in the cloud, Jan does not need to worry power or Internet outages. This vital service will still work even in the event of a disaster.

Cloud Backup & Shadow Copy Provides Peace of Mind

  • Offsite backup had been accomplished with hard drives, but this provided to be cumbersome and unreliable.
  • Cloud backups are monitored constantly, work consistently, and are cost-effective.
  • Shadow Copy was enabled at no cost and enables users to quickly restore files.

Contact Tech Guru to learn more

The EOS® System and How We Use It

The EOS®, the Entrepreneurial Operating System®, has been a substantial contributing factor to Tech Guru’s success and exponential growth within the past few years.
Read More
Inc 5000 logo

An Inc. 5000 Company

Tech Guru was featured as one of America's Fastest-Growing Companies in 2017 and 2018.
Read More
Booth 219 Offers Sunglasses, Screen Wipes, and Scintillating IT Chatter at #MNCPATAX18

It’s here!  The Tech Guru team has been gearing up to chat with Minnesota accountants once again at the MNCPA Tax Conference.  While it lasts, …

What Clients Are Saying
79 13th Ave. NE | Suite 208 Minneapolis, MN 55413

Request Consultation