Tech Guru clients don’t have to think about the critical importance of patch management for their small businesses because we do everything for them (saving headaches, wasted time, and lost profit along the way). Now, Tech Guru is taking that service a step — actually, a giant leap — further with the rollout of a new monthly reporting service that will elegantly summarize our clients’ IT health scores. It’s all about delivering helpful information to our clients in a way that’s super easy to understand and act upon. You’ll receive timely, actionable information about your company’s IT environment — what needs updating, how healthy your machines are, who on your team might benefit from some software training, that kind of thing. You’ll also get a gauge on the responsiveness of the Tech Guru IT service desk. Yep, this monthly report will give you a concrete way to judge how we’re doing.
“We’ll send customized monthly reports to all of our clients via email. By just clicking a link, clients will be able to see their at-a-glance report and be able to drill down into the data as much as they want,” says Tech Guru CEO Dan Moshe. “We’re doing this as a complimentary value-add because we’re convinced it will have a significant amount of business value for our clients. Plus, it’s a way for Tech Guru to stand behind its work, since the reports provide a crystal clear accountability link to our team and our services. Over time, the reports will help us further optimize our clients’ IT environments.”
This outsourced IT reporting service is an offshoot of Tech Guru’s enormously popular patch management for small business service. Existing clients will get a quick primer on Tech Guru’s new client report service at their next account review, then they’ll be ready to roll.
If you’re a small business owner and you’re not getting help with your patch management (or you’re not even sure what patch management is), connect with us! Once you understand the enormous benefits of outsourcing your patch management and IT reporting to Tech Guru, you’ll be very glad you did.
Dan Moshe helps business owners in the Minneapolis area with all things tech, and is the CEO of the Caring IT company Tech Guru. He cares about your business as much as you do!