Where did the Scheduler go?

As part of our ongoing effort to increase our responsiveness to service issues, we have determined that our Service Desk can work more efficiently through a more targeted approach to setting appointments.

What do I do now?

You can reach the Service Desk as usual via Live Chat, the web form, or by giving us a call--if your issue isn't resolved on the spot, the assigned technician will evaluate the next steps, and if it's the best option, they may send you a direct link to their calendar for you to schedule some time.

I have a question about this change.

Any questions or concerns should be directed to your organization's account manager. (If you do not interface with your account manager directly, please contact your supervisor to have the message passed along.)