Customer Relationship Management (CRM) is hugely important for any small business. Managing your company’s interactions with current and future customers is essential to your success. That’s certainly true at Tech Guru. The thing is (and we’re guessing this is the same for a lot of you), we’re not salespeople per se. We’re techies who need to — and frankly love to — interact with clients and prospects as part of our everyday business dealings. So anything that helps us strengthen our CRM is a boon to our business.
That’s why we love Nutshell, a super-smart and intuitive web-based CRM system. And by intuitive, we mean that Nutshell is seriously easy to implement. “I used to use an Excel spreadsheet to track leads and contracts,” says Tech Guru CEO Dan Moshe. “I’ve never seen anything like Nutshell. It helps our company to be much more productive, especially as we plan to add more sales people in the coming year.”
With Nutshell you can quickly and easily:
- Stay on top of leads and deals
- Report on sales (and everything else)
- Manage your team’s activities
- Use the iPhone app on the go
- Integrate with Google Apps
- Keep sales analytics at your fingertips
“Nutshell has helped us create a defined sales process and given us consistency, so we know we’re hitting each step along the way. It forces us to check things off as we get them done,” Moshe says. “The reporting is phenomenal and super easy. And the mobile app is very rich, clean, and beautiful. The icing on the cake is that when you call Nutshell’s tech support, you immediately talk to a live person who can help you with any issue. I’m confident Nutshell will be a tool that will help us grow our company.”
To learn more about Nutshell and other tried-and-true systems and applications that Tech Guru can help set up for your business, contact us today!
Dan Moshe helps business owners in the Minneapolis area with all things tech, and is the CEO of the Caring IT company Tech Guru. He cares about your business as much as you do!